Frequently Asked Question
Free ground shipping is available on all domestic orders. We are unable to ship to U.S. Territories and P.O. Boxes at this time. Free shipping is available for international orders of $100 USD or more. Duties & Taxes do not apply towards free shipping promotion. Please allow an additional five to eleven business days for processing of international orders.
All orders ship within 1-2 business days from the date of your order confirmation unless otherwise stated on the product details. All orders received before 12pm EST will be processed same day; any orders placed after 12pm EST will be processed on the following business day. Orders placed Friday after 12pm EST will ship the following Monday.
We are not able to make any changes to an order or cancel it once it has been placed. We include pre-paid return labels in all orders placed within the US, and we’re happy to assist you with returning an order once you receive it.
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